How Not to Talk About Race and Poverty

I generally use this space to share my own lessons learned on how to do communications for good. But this article by Trabian Shorters is important for all of us to read. The reality is that many of us (including me) have made this mistake while trying to do the right...

Why Your Organization Needs a Communications Strategy

Given all the pressures on nonprofit CEOs, it’s no surprise that strategic communications frequently gets shunted to the bottom of the to-do list. Sure, many nonprofits invest heavily in communications; they promote workshops, programs and fundraisers and crowd...

How To Craft Your Message: Lessons From Capitol Hill

We can all learn some lessons on how to craft your message from Alexandra Ocasio-Cortez. Known by her initials AOC– just like Notorious BIG (or Notorious RBG) –she’s been writing hard-hitting tweets and making the kind of bold statements that become...

Does your brand shape your stories?

Storytelling has become the nonprofit communications buzzword of 2018, but telling interesting stories isn’t enough to make your organization memorable. If you want to win hearts, minds and checkbooks, you need stories that forge lasting connections between your...

Hanukkah, or How to Tell a Great Story.

The start of Hanukkah got me thinking. How do you craft a story that can last thousands of years? The story oh Hanukkah did more than endure. It gave birth to a holiday that connects Jews around the world. It led to new traditions that keep Judaism alive. In other words, it went viral.

Five Lessons Communicators Can Learn From Meghan Markle

You would have to be living under a rock to miss the swooning coverage of Meghan Markle, fiancée to Prince Harry.  From the engagement ring—a diamond from Princess Diana—to the lemon elderflower wedding cake baked by a California native—it all has been covered...

How To Craft A Tagline

On a Sunday shopping trip to Fairway, I stopped in front of a stack of water bottles emblazoned with the words, “Overachieving H2O.”   What possessed a water company to write that tagline? Is overachieving water better than “smart” water or healthier than “natural”...

When A Picture Says It All

It’s been almost a month and I haven’t been able to get that picture of the president throwing paper towels in Puerto Rico out of my head. This week’s election didn’t do it; neither did Amazon’s new headquarters competition, or for that matter, the...

How Starbucks Beat Adele And Beyonce at the Grammys

Last night Starbucks showed us how to do statistics right with a powerful commercial that aired during the Grammy Awards. It’s a great lesson for nonprofit communications. Take a look to see how you can use data more effectivley to support your nonprofit...

New Year’s Resolutions for Strategic Communicators

As 2016 fades to black I’m taking a few minutes to focus on how to do strategic communications in 2017. Here are my five resolutions for more strategic communications. Unlike my previous resolutions—shed those extra five pounds, clean out the closets—I plan on keeping...

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